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Team/Support Team

Michele McManamon

Co-Founder and Executive Director
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Operation New Uniform is committed to help veterans develop the skills necessary to interconnect their background into business, network in a professional environment and sharpen communication skills that will lead veterans to the opportunities they deserve in business.

For the last 20 years Michele was the Co-Owner of Sandler Training in Jacksonville. Sandler is a sales and management training development company that focuses not only on technique training, but on behavior and attitude training as the forefront. This empowers their clients with an “up-front”, “no-nonsense” approach to sales. Their goal is to help companies as well as our Veterans to grow within or into the business community. The copy written Sandler Training system powers Operation New Uniform with the curriculum we teach and provide.

On a personal note – Michele was awarded Woman Business Owner of the Year – 2002; in 2011 she was awarded one of the Top 50 Business of Influence as well as one of the Top 25 Influential Women in Jacksonville and has been named the Small Business Leader of the Year for 2013 -South Council. Michele was also appointed the position of Chairman of THE PLAYERS for 2016. She serves on the Board of Governors, and is a Trustee member of the Jacksonville Chamber of Commerce.


Cedric Twillie

Director of Veteran Training
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Cedric served nine years in the U.S. Navy and two years in the Navy Reserves. As the founder of the nonprofit Crucial World Changers, which got its start in 2002, Cedric Twillie is a seasoned leader with a desire to help others reach their full potential. Cedric is equipped and passionate about serving veterans with his military background and experience founding and leading a successful nonprofit organization. In his role as the Director of Veteran Training, Cedric mentors and trains each cohort of veterans to equip them for landing a career. Advocating for our veterans and their families, and improving their quality of life after the military is of utmost importance to Cedric in his role.


Jake Wilson

Director of Veteran Transition

Jake Wilson served as a Psychological Operations Specialist in the U.S. Army for four years. Jake is an ONU graduate himself, graduating with Cohort 24. With his experience in operations management in FDOT Intelligent Transportation Systems and his dedication to volunteering for the local community, Jake is a natural born leader and well connected to the Jacksonville community. In his role as Director of Veteran Transition, Jake’s focus is connecting our veterans with employers and guiding them in their career search.


Lori Mason

Operations Manager

Lori is a seasoned professional and military veteran with extensive experience and success spearheading a wide array of high visibility organizational projects and events in corporate, non-profit and public-sector industries that include Fortune 100 companies, the City of Jacksonville, the Jacksonville Jaguars and others.  She joins ONU to share her commitment to veteran’s advocacy and service to others while leveraging her skills in office and project administration in support of our veterans and their families.

As Operations Manager, Lori will utilize her office, project and event management experience to lead ONU’s team of volunteers.  She will also support the mission and efforts of ONU through veteran advocacy and by building and supporting strategic partnerships through organizational engagement and partnership with the aim of helping build ONU’s nonprofit’s visibility, impact, and financial resources.


Bella D’Errico

Marketing Director
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Bella D’Errico, a Jacksonville native, has been exposed to the impactful work of Operation New Uniform since its start in 2014. She graduated from the Florida State University in 2017 with a major in Information and Communication Technologies. Bella was a member of the Florida State Softball team where she held multiple leadership positions at the University and NCAA levels, and has experience in social media management and graphic design. She worked in ministry for a year and has a passion for serving others.

While not a veteran herself, Bella has family and friends who currently serve or who have served in the past, so the mission of ONU is one she strongly believes in. Bella began her role as the Marketing Director for ONU in 2018 where she oversees and manages all of the marketing and promotion efforts for the organization.


Ariane Almalvez

Outreach Coordinator
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Ariane has been part of the Operation New Uniform Support Team for over a year. She will continue to work with Operation New Uniform while working towards her degree at University of North Florida. She graduated high school under the International Baccalaureate Program at Paxon School for Advanced Studies. Ariane was an active student at Paxon, participating in clubs such as National Honor society and Bio-Medical Club, and leadership roles as a Senior Class Officer and Student Director in the school’s productions. She finished her senior year with Magna Cum Laude and an International Baccalaureate Certificate. Ariane is continuing her studies at University of North Florida and pursuing her Bachelors in Marketing. After graduating high school, Ariane remains active in the community. While holding a part-time job, being a full-time student, and Membership and Events Manager in the UNF AMA, Ariane still manages to find time to give back to the veterans. Her role in the office as Support Team Leader has taught her numerous skills that she can plans on using in her future career.


Christine Jones

Support Team Lead

Before her time as a volunteer, Christine was a full time nurse for 20 years and school nurse for 10 years in New Jersey. Christine is a wife to a veteran and Board Chair, Mike Jones. It is Mike’s commitment to ONU that inspired her to volunteer with the program. She has seen first hand the opportunity ONU provides to veterans and their families. In her role as Support Team Lead, Christine spearheads administrative and creative tasks, as well as many other tasks essential to the organizations success.