We’ve compiled the most common questions about Operation New Uniform. If you don’t see the answer you’re looking for, contact us and our team will be happy to assist you.
Operation New Uniform (ONU) is a no-cost, nationally accessible Career Development Program for Servicemembers, Veterans, and Military Spouses. We are headquartered in Jacksonville, Florida—with in-person programs in Jacksonville and Tampa, and online access across the U.S. and globally.
Our proprietary Career Readiness Program, grounded in the globally recognized Sandler methodology, delivers high-impact training, career coaching, networking opportunities, and lifelong alumni support.
No. All programs are completely free, thanks to the support of our donors and corporate partners.
While our programs include structured hours—10 hours for intake, 60 hours for training, and 25 hours for career support—Operation New Uniform’s guidance doesn’t end there. ONU provides personalized, hands-on support for as long as it’s needed. Over the past ten years, students have continued to reach out for assistance when transitioning to new careers or relocating. From day one, we make it clear: we’re here for our students for life.
Key program elements include:
• Hands-On Career Coaching: Resume reviews, mock interviews, salary negotiation training
• Alumni Network for Life: Ongoing mentorship and support post-graduation
• Employer Engagement: Graduation events also serve as talent pipelines
All classes are capped at 15 students to ensure individualized attention and personalized coaching.
We proudly serve:
Servicemembers: Active duty with separation date within four months, terminal leave, or medically retired.
Veterans: Formerly served in any branch of the DoD, Coast Guard, or National Guard.
Military Spouses: Current or former spouses of any branch of the DoD, Coast Guard, or National Guard.
Our in-person programs take place in Jacksonville, FL (5 classes annually) and Tampa, FL (1 class annually). Online programs are also available worldwide for Servicemembers, Veterans, and Military Spouses, with small, interactive classes to ensure personalized attention. For specific dates and locations, please visit our Events page.
Potential students complete an intake process, including application review, service connection validation, in-depth interviews, and skills assessments using DISC methodology. Get started now.
ONU has trained 700+ students from 28 states, Europe, and the Middle East, impacting an estimated 2,482 lives when including families.
You can give as an individual, join our Loyalty Brigade for recurring support, or become a corporate partner through the Loyalty Corps. Learn more about funding our mission.
Operation New Uniform (ONU) is a no-cost, nationally accessible Career Development Program for Servicemembers, Veterans, and Military Spouses. We are headquartered in Jacksonville, Florida—with in-person programs in Jacksonville and Tampa, and online access across the U.S. and globally.
Our proprietary Career Readiness Program, grounded in the globally recognized Sandler methodology, delivers high-impact training, career coaching, networking opportunities, and lifelong alumni support.
No. All programs are completely free, thanks to the support of our donors and corporate partners.
While our programs include structured hours—10 hours for intake, 60 hours for training, and 25 hours for career support—Operation New Uniform’s guidance doesn’t end there. ONU provides personalized, hands-on support for as long as it’s needed. Over the past ten years, students have continued to reach out for assistance when transitioning to new careers or relocating. From day one, we make it clear: we’re here for our students for life.
Key program elements include:
• Hands-On Career Coaching: Resume reviews, mock interviews, salary negotiation training
• Alumni Network for Life: Ongoing mentorship and support post-graduation
• Employer Engagement: Graduation events also serve as talent pipelines
All classes are capped at 15 students to ensure individualized attention and personalized coaching.
We proudly serve:
Servicemembers: Active duty with separation date within four months, terminal leave, or medically retired.
Veterans: Formerly served in any branch of the DoD, Coast Guard, or National Guard.
Military Spouses: Current or former spouses of any branch of the DoD, Coast Guard, or National Guard.
Our in-person programs take place in Jacksonville, FL (5 classes annually) and Tampa, FL (1 class annually). Online programs are also available worldwide for Servicemembers, Veterans, and Military Spouses, with small, interactive classes to ensure personalized attention. For specific dates and locations, please visit our Events page.
Potential students complete an intake process, including application review, service connection validation, in-depth interviews, and skills assessments using DISC methodology. Get started now.
ONU has trained 700+ students from 28 states, Europe, and the Middle East, impacting an estimated 2,482 lives when including families.
You can give as an individual, join our Loyalty Brigade for recurring support, or become a corporate partner through the Loyalty Corps. Learn more about funding our mission.
Media Contact:
Char Miller, Chief Marketing Officer
Operation New Uniform
[email protected]
Michele McManamon is the Chief Executive Officer and Co-Founder of Operation New Uniform (ONU), a nonprofit organization headquartered in Jacksonville, Florida. ONU is a free, comprehensive Career Development program dedicated to addressing the challenges of unemployment, underemployment, and career transitions faced by Servicemembers, Veterans, and Military Spouses.
Before founding ONU, Michele and her husband operated Sandler Training franchises. While sponsoring a veteran through Sandler’s training in Jacksonville, she identified a gap—veterans lacked a clear path to civilian careers. To fill that need, she co-founded Operation New Uniform in 2014 and, by 2019, stepped away from Sandler to lead ONU full-time. ONU’s curriculum is based upon the globally recognized Sandler training methodology.
ONU has graduated over 700 servicemembers, veterans, and military spouses across 28 states and Europe through in-person and online career readiness programs. Based on Blue Star Families’ Military Family Lifestyle Survey, which finds the average military family size to be 4.5 individuals, ONU’s work has positively impacted an estimated 2,482 lives.
A passionate community leader, Michele was the third woman ever selected to serve as a Blue Coat (Vice Chair) for THE PLAYERS Championship in 2010 and became the tournament’s third female Chair in 2016. She is a Trustee with the JAX Chamber, a member of the JAXUSA Partnership’s Military Issues Committee, and a board member of the Community Veterans Engagement Board (CVEB). Her accolades include being named Woman Business Owner of the Year and Small Business Leader of the Year for South Council by the JAX Chamber, as well as one of Jacksonville’s Top 25 Influential Women. ONU, under her direction, was named a Top 50 Business of Influence by the Jacksonville Business Journal.
In 2023, Michele was selected to participate in the prestigious Goldman Sachs 10,000 Small Businesses (10KSB) program, further highlighting her innovative leadership and commitment to empowering veterans and their families. She still actively participates with this global group and was recently a 10KSB panelist.
In the fall of 2024, Michele was honored on the field during the Jacksonville Jaguars’ nationally televised Military Appreciation game as the Veteran Community Champion of the Year. This special recognition, presented by Florida Blue, took place during the third quarter and spotlighted her leadership at Operation New Uniform, highlighting ONU’s crucial role in supporting veterans and their families across the nation and overseas.
A New Jersey native and proud granddaughter of Greek immigrants, Michele now lives in Northeast Florida with her husband, Pat, and their dog, Willow. She’s the mother of two grown children and a devoted grandmother.